

STAFF TRAINING (t+l)
continuous improvement
The Life Skills Company
Developing a Culture of Continuous Improvement
The adoption of a systematic model for monitoring / evaluation / (self) assessment and improvement is a key requirement of Ofsted and another recurring theme in feedback. A 1997 study of 31 public-sector managers by Baruch College researchers Gerald Olivero, K. Denise and Richard E. Kopelman found that a training programme alone increased productivity 28 percent, but the addition of follow-up coaching to the training increased productivity 88 percent. With this in mind, this workshop focuses on COACHING and helps staff explore: